After the incident the other Sunday at 5.30am when the rail replacement bus drove past us I complained by phone, by e-mail and after complaining at the station by post after being given a load of free post complaint forms. I thought I am going to cost them in postage and aggravation as much as it cost me. A couple of days ago I got a reply saying they were looking into the complaint. Today the postman delivered their apologies, yes multiple apologies, ie the left and right hand all replying to each individual complaint I sent in and all enclosing £17 rail vouchers. I cant wait for Monday’s post. But at least my trip to Norwich for the workshop next weekend will now be free!
Well Friday night got frittered away, no ujayi’s for sale on ebay so will have to go on trying to locate my own.